New Optimized Transcript Process

Penn Foster Partners with Parchment to Offer New Optimized Transcript Process for Students

March 02, 2017

Penn Foster Leads Session at Largest eTranscript and Credential-Focused Conference: Parchment Connect National

WASHINGTON, D.C. (March 2, 2017) — Penn Foster, a leading skills solutions organization focused on providing competencies, career pathways and employment matching for today's evolving workforce, has announced its success through its partnership with Parchment to offer students a new optimized transcript process. These new customizations entirely automate the process of sending transcripts to make it easy, fast, and secure for students. Since 2013, Penn Foster has worked with Parchment to implement the automation across their programs and schools, and has seen tremendous results since.

Penn Foster entered into an agreement with Parchment to utilize their SEND product in 2013, which allows students to order transcripts from a link off of the Penn Foster Student Portal via the Parchment site. Since then, order growth has seen an over 200% increase.

“Adopting Parchment across the spectrum of our institution made it easier for students to obtain transcripts, has allowed for faster processing times, reduces risk, and automates the entire process for a seamless experience,” said Jennifer Thomas, Senior Manager, Contact Center Operations at Penn Foster. “Using this service allows us to send targeted communications to students at certain completion points within their program, directing them to the self-service feature which reduces interactions with staff. We’re very excited to present at Parchment Connect National alongside our account executive from Parchment, Joseph Cornelius. We believe the Parchment network of members will find our story to be very helpful and engaging.”

Penn Foster is presenting at Parchment’s annual user’s conference Parchment Connect National in Washington, D.C. Members from Penn Foster’s Student Support and Lifecycle Marketing team along with account executive Joseph Cornelius will be presenting “Innovation, Automation and Growth: Embedding Parchment into the Entire Student Journey” during the Breakout Educational Sessions portion of the conference. Parchment Connect National is the largest eTranscript and credential-focused conference bringing together professionals representing schools from across the nation. The two-day conference features peer-led sessions and expert keynotes to discuss experiential and competency transcripts to automation, and new practices for improving Parchment ROI.

About Penn Foster
Students, employers and partner organizations rely on Penn Foster to build the skills and knowledge to power the 21st century workforce. For over 125 years, Penn Foster has been dedicated to helping people lead more meaningful and productive lives and to improving social outcomes through education. Penn Foster provides career pathways for opportunity youth and adult learners through diverse and affordable online diploma, certificate and degree programs, offered via its high school, career school and college. With more than 40,000 graduates each year, Penn Foster’s online and blended learning programs are delivered in a self-paced, competency-based model wrapped by comprehensive academic, professional and personal support and coaching. For more information, visit


The Close It Summit 2017

Join Penn Foster and hundreds of leaders in learning, recruitment, and workforce development for the 2017 Close It Summit to highlight and discuss competency-based education, training, and hiring. We’re excited to be part of two events at this year’s conference:

Penn Foster + Chicago CRED High School Graduation
Wednesday, September 27th at 11:00AM
Join Penn Foster and the Honorable Arne Duncan in celebrating the graduation of Chicago CRED participants from Penn Foster High School.

Workshop: “Why Now? A Case for Change”
Wednesday, September 27th at 3:00PM
Penn Foster CEO Frank Britt joins thought leaders to discuss how industry must change to meet the needs of the millennial worker and why addressing the skills gap now is imperative.



Penn Foster Earns Place on the Prestigious 2016 Tyton Growth50 List

September 07, 2016

Brandon Hall Group Awards Penn Foster Education Group with 2015 Bronze Brandon Hall Excellence in Learning Award

December 14, 2015

Penn Foster Awarded 2016 Military Friendly® School Designation

December 11, 2015
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