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As we've seen time and again, front line supervisors have the potential to make a tremendous impact on the overall productivity and efficiency of a company's workforce, yet new hires often receive minimal training when transitioning into this new role. Indeed, 71% of front line supervisors receive infrequent or occasional training, according to a Harvard Business Schools Report.1 In a separate report form McKinsey, only 10% of executives only 10% of executives said that their front line manager training program is effective at preparing managers to lead.2 It should come as no surprise then, that 60% of front line supervisors underperform within their first two years.3

In response to this market need, Penn Foster is excited to announce a new Front Line Supervisor Training Program. This comprehensive upskilling solution is designed to help companies provide their front line supervisors with the strategies and management skills needed to effectively oversee front line employees in an industrial setting.

Features of this new program include:

  • Content Tailored to Specific Roles: The supervisor program offers training targeted for specific supervisory roles, including maintenance supervisor, production supervisor, and warehouse supervisor.
  • Flexibility: The online, self-paced delivery model allows employees to fit the training into their work schedules, without having to travel to a classroom setting.
  • Ability to Scale: With no enrollment minimums or strict start dates, this program can scale from 1 to 1,000+ trainees, as needed.
  • Interactivity: The program provides trainees with an engaging and interactive learning experience, including videos, decision tree simulations, and built in self-checks with real time feedback.

The curriculum is focused on the critical skills needed by supervisors, including leadership & communication, performance management, team building, organization & time management, problem solving, and conflict management. Lead manufacturing basics, and OSHA administration are also covered, as well as the roles & responsibilities of specific supervisory positions.

To view the full curriculum for Penn Foster's Front Line Supervisor program, request more information below:


Sources: (1) Harvard Business Review Halogen Report  (2) McKinsey & Company Frontline Survey Results (3) BearingPoint