It's a scene that plays out on factory floors, in warehouses, and at work sites across the country: a talented worker is promoted to a supervisor position, but struggles to adapt to the new role & responsibilities. While they were skilled at their previous position - which is why they were identified for promotion in the first place - moving to a management role presents a slew of new challenges and requires these supervisors to develop a variety of new skills.
Indeed, a recent study be BearingPoint, a consultancy, found that 60% of frontline supervisors underperformed in their first two years.1 Moreover, 81% of frontline supervisors themselves stated that they were not satisfied with their own performance.2