The Penn Foster Blog

The recruitment and employee development landscape is rapidly changing, due to a new focus on skills and learning credentials. The reliance on a traditional job description and looking for certain college degrees to judge candidate quality is an outdated procedure. Likewise, employee development has evolved significantly. As we head into 2018, here are the top three recruiting and employee development trends to watch out for:

Veterinary medicine has long been a thriving industry. Every pet owner wants to ensure their animal companion is at peak health. Veterinarians and Veterinary Technicians study long and hard to learn how to properly diagnose and treat our furry friends. They're very obviously vital to a thriving veterinary practice. But just as necessary is the Veterinary Practice Manager, the person who can confidently and efficiently run a practice. We spoke with Dr. James Hurrell (more commonly known as Dr. Jim to the students and staff at Penn Foster), an expert in veterinary medicine, to learn more about why veterinary practices need managers who aren't the practice owner and how Penn Foster's new Veterinary Practice Management Undergraduate Certificate can help grow a strong practice.

Pursuing higher education is often times considered to be a necessary path for attaining and maintaining a satisfying and sustainable career. Following the script of the American Dream - the idea that any hard working, ambitious individual can pursue and achieve their career goals - students matriculate to a university or college near them very soon after completing their high school diploma.

Since 2015, Church's Chicken's Stride for Success program, offered through a collaboration with Penn Foster, has enabled employees to earn their high school diploma online, providing a path toward advancement and career success. By allowing employees the opportunity to complete their high school diploma requirements, Church's Chicken provides a clearly marked path to a stable future with the company. Not only assisting employees in reaching their goals, Stride for Success and similar corporate learning programs empower those enrolled and can ease the burden of the high turnover rates the food industry is known for.

In-depth employee training and education is necessary for almost every industry. Well-trained employees will benefit your company long-term by being confident and skilled in their positions. Employees who are confident in their level of training and skill, who know that they are working toward a fulfilling career with opportunity for growth, are more likely to stay. Lower turnover rates can improve productivity, productivity, and product quality. Offering comprehensive training courses to your employees can translate into more profit in the long term and a more positive workforce in the immediate future.

While the number of available jobs in the United States is growing, employers are struggling to fill vacancies due to a lack of workers with the right skills. Overemphasis on the bachelor's degree as the gold standard postsecondary credential has led to an insufficient number of prospective employees with the appropriate skills. To close the skills gap, academic institutions offering short-term career diploma, certificate and degree programs need to take a new approach.

Last week, we examined the importance of having employees with well developed soft skills, and laid out the first two steps for developing an employee soft skills training program. First, you should perform a training needs assessment to identify which soft skills your training program should focus on. After that, it's critical to clearly define the performance goals you're hoping to impact with this training program.

If you spent five minutes in the exposition hall at the ASA's 2017 Staffing World Expo & Conference last month, you would very quickly get a sense of what products are being purchased by staffing firms.   

The retail industry in the United States has, historically, had a higher than average turnover rate. Hourly store employees have the highest turnover rate at 65%, according to a survey from the Hay Group division of Korn Ferry. Considering these lower retention rates, hiring or promoting an employee to supervisor can be a frustrating, slow process for employers. However, if you hire supervisors with the right skill set, you may be able to drastically reduce these turnover rates, for both your supervisors and the employees they oversee.

There is no denying that soft skills are in high demand across the modern day workforce, regardless of profession or industry. According to a recent Penn Foster survey, 79% of employers said soft skills were important or very important to an employee's success at their company. Moreover, 64% of employers said there was a significant gap between the level of soft skills of the average candidate, and the level needed for success in an entry level role.