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Emma Rose Gallimore

Content Writer

Emma Rose Gallimore is a content writer who specializes in education and technology topics. She writes content that showcases new talent development pipelines, builds strong communities, and promotes innovative education technology.

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Medical assistant with patient.
New urgent care centers are popping up all over the United States. These walk-in clinics provide convenient care for millions of patients every year. To keep wait times low and maximize efficiency, urgent care centers rely heavily on medical assistants and employees in health administrative roles. Find the right employees for your clinic by seeking and training ambitious healthcare support staff.
Woman and man discussing healthcare.
With all the buzz over telemedicine and instant healthcare, you might think that millenials are looking for convenience above all else. It’s a reasonable assumption. It’s also not true. When making healthcare decisions, millenials want a provider who really cares about them. In short, millennials are looking for good customer service from healthcare providers. To meet the needs of this generation, you must train support staff to make customer service their focus.
Man using laptop computer.
Today’s dynamic workplace demands more diverse skills than ever before. Amidst the historic pandemic and shift in the economy, new jobs are being created and lesser-known roles, like contact tracing, are growing. And while a degree may prove a generalized understanding of a particular subject area, it doesn’t guarantee that the worker has the skills needed by your specific business today. This is why even though 44 percent of employers have increased the level of education required for job roles over the last five years, 62% of HR leaders are exploring or have already implemented a formal effort to deemphasize degrees and prioritize skills competencies.
Laptop and coffee on desk.
Until recently, most Americans valued higher education above any other preparation for the workforce. Parents advised their children to go to college so they could get a good job. Employers identified top candidates based on who had a college degree. The implication was that a college education represented the highest standard for employee training. Today, those attitudes are shifting. Both employers and employees are beginning to recognize that workers need more than academic knowledge to succeed on the job.
Veterinarian examining puppy.
Veterinary healthcare teams succeed when every member of the team knows their role and has the training to do it well. Each person needs to be educated to the demands of the job and then allowed to work to the top of their license. In short, each team member should become a leader in their area of expertise. Training veterinary healthcare teams helps everyone build the skills they need to help the team succeed.
As we navigate a rapidly changing economy, focusing on workforce development, upskilling, and outskilling is imperative to strengthening your workforce and preparing displaced workers to play a role in a new industry. A tuition assistance program or tailored employee training program is a vital first step toward building a workforce that will support your business well into the future. While education programs and outskilling initiatives might not make your business immune to the skills gap and other pressing market challenges, they will go a long way toward making sure you always have the middle skills workforce your business needs while maintaining a positive relationship with former employees that can boost your company’s image.
Woman holding puppy.
When clients bring their pets to veterinary appointments, they expect more than a checkup. They want veterinary technicians and other team members to advise them on how to care for their pets. To consistently provide the most up-to-date recommendations, everyone on the healthcare team needs continuing education and credentialing.
Man wearing work apron.
The lines between education and employment are blurring. With the tight talent market and increasing speed of change in business, employers can no longer just hope that colleges will teach future employees relevant skills. They must take matters into their own hands. Many are building partnerships with education providers to train workforces directly and employer-assisted education is becoming a part of the standard benefits package.
Woman taking notes with laptop.
When we talk about employee upskilling, one topic comes up again and again: microcredentials. Many in the training and development industry seem to agree that microcredentials are a good idea. In fact, Penn Foster, in partnership with Credly, the industry-standard digital credential platform has already issued nearly 2,000 microcredentials in the form of badges.
Black dog baring teeth.
Most people understand that good oral hygiene and regular visits to the dentist can improve their overall health and well-being. They make getting their teeth professionally cleaned a part of their family’s healthcare routine. Yet, even people who count their pets as part of the family usually don’t think to bring their pet to a veterinary dentist unless there’s an emergency.

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