Northwest Career College’s (NCC) mission is to inspire the next generation of professionals through dedication to service, commitment to mentorship, and innovation in education. In just the last year, they’ve seen a massive increase in enrollment, graduation, and matriculation rates in their partner program with Penn Foster. We recently spoke with Nicole Pangelinan, designated Special Populations Coordinator at NCC, to learn more about what it takes to help learners succeed. Her student-centered best practices can be credited with the new-found success of the program.