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Red arrow pointing up in stairwell.
We’re past the point of debate about whether the world of work is changing. The labor market continues to tighten. The shelf-life of skills is shrinking as technological change and the rise of AI transform the global economy. The “future of work” has become a cliche.  As the pace of change picks up, what should employers and workers expect in 2020 -- and how can they keep up? Following the trend lines of workforce transformation can help us make smarter decisions and unlock economic mobility for workers. Here are five predictions for how the world of work will continue to evolve in the coming year.
Geisinger Foodservices graduates 2019.
When hiring, it’s easy to focus just on the technical skills. Find a Veterinary Technician who can take an X-ray or a contractor who can drive a skid steer and you’ve found a good candidate, right? Maybe not.  A hyper focus on hard skills can mean you miss out on quality candidates and end up with employees who can’t collaborate, lead or communicate. Soft skills or people skills are vital to the success of your business. Looking for people skills in new hires and developing them in your existing workforce can make a big difference for productivity, profitability, and even retention.

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