Curriculum
Online Hospital Companion Curriculum for Employees
Designed with job readiness in mind, the online Hospital Companion Training curriculum covers topics focused on providing excellent day-to-day care to patients, including safety procedures and customer service skills.
Hospital Companion
Certificate
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Lesson 1: Interpersonal Communication
By the end of this lesson, your learners will be able to do the following:
- Identify the components of interpersonal communication
- Describe the skills required for effective oral communication
- List the best practices and prejudices involved in forming effective workplace communication
Lesson 2: Therapeutic Communication Skills
By the end of this lesson, your learners will be able to do the following:
- Describe the essential elements of therapeutic communication
- Explain the ways that technology can enhance or become a barrier to communication
- Identify skills and strategies used to communicate with clients and families
- Discuss different ways of communicating with clients with behavioral and other disabilities
Lesson 2: Confidentiality in Allied Health
By the end of this lesson, your learners will be able to do the following:
- Analyze the court's role in healthcare information and litigation
- Examine patient's medical record requirements and common issues
- Summarize the common-law basis for confidentiality
- Apply privacy rules to patient information
- Describe OSHA's safety rules
- Identify special types of health information
- Recognize special rules and social-policy issues of HIV patients
- Evaluate risk management's effect on quality and electronic medical records
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Lesson 1: Bedmaking, Personal Care, and Elimination
By the end of this lesson, your learners will be able to do the following:
- Explain how to correctly make an empty bed and an occupied bed
- Describe the tasks involved in providing personal care to your client
- Discuss the care needed for clients with urinary and bowel problems
Lesson 2: Collecting Specimens, Assessment, and Special Procedures
By the end of this lesson, your learners will be able to do the following:
- Describe how to properly and safely collect specimens for analysis
- Explain what vital signs are and how to measure them
- Describe how to perform special procedures needed for appropriate client care
Lesson 3: Patients with Special Needs and Dealing with Emergencies
By the end of this lesson, your learners will be able to do the following:
- Explain the care needs of patients with mental illness
- Describe the role of the healthcare professional in caring for patients requiring home care
- Describe an emergency situation, whom to call for help, and how to administer first aid
Lesson 4: Caring for Patients of Any Age
By the end of this lesson, your learners will be able to do the following:
- Explain the special care needs of older patients
- Identify the care needs of mothers, infants, and children
- Describe the needs of the patient involved in palliative care
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Lesson 1: Adaptive Equipment
By the end of this lesson, your learners will be able to do the following:
- Describe adaptive equipment and its importance
- Describe different types of ambulation devices and how they work
- Identify various mobility and transfer devices and their uses
- Explain a variety of adapted self-care devices
- Describe adaptive equipment used for home management and vocational and recreational activities
Lesson 2: Workplace Health and Safety
By the end of this lesson, your learners will be able to do the following:
- Explain the role that safety plays in the workplace
- State the various precautions taken for infection control
- Identify the steps for ensuring the medical safety of patients
- Recognize the importance of professional, ethical, and legal considerations in healthcare settings