IT Support Specialist

Career Diploma Accredited

IT Support Specialist Training for Your Employees

IT support specialists are vital to almost every industry. Penn Foster's IT Support Specialist Training Program prepares learners to be effective IT professionals by building foundational hardware and software skills. Upskill your workforce, improve employee retention, and increase productivity by offering in-depth industry training.

Prepares learners to sit for CompTIA A+ certification exams, which is the industry standard for helpdesk technician and support roles.
Includes wraparound learner support and access to instructors and coaches, ensuring your learners or employees successfully progress through training.

Accredited

Online

Self Paced

IT technician using laptop in server room

Exam Preparation

Prepare your employees for the following certification exam:

CompTIA A+ certification

IT Support Specialist Training Curriculum

5 courses
48 continuing education units (CEUs)

Designed with job readiness in mind, our IT Support Specialist Career Diploma prepares learners to be effective members of your information technology department by building foundational software, hardware, and networking skills. Online courses include:

Workplace Skills for IT Support Specialists
Computing Hardware, Networking and Mobile Devices
Operating Systems and Computer Security
Network Protocols and Internetworking

Show Full Curriculum

Our Partners

As the trusted training provider for leading employers, education providers, and job training organizations, Penn Foster designs and delivers digital and blended learning programs that attract, upskill, and retain workers in America's fastest-growing fields and professions.

How it works

Our Proven Training Model

High-quality, online skills training for your employees

Online Delivery

Digital platform allows for studying any time, anywhere
Content is available via computer, mobile device, or tablet
24/7 access to online resource library and knowledge base

Engaging Content

Programs include simulations, videos, and virtual demos
Varied learning methods help cement application of concepts
Real-time feedback enables efficient mastery of material

Robust Support

Self-service tools and unlimited multi-channel support
Live and recorded webinars hosted by our faculty
Learning Resource Center

Real World Credentials

Training programs focus on today’s in-demand job skills
Content developed by professional leaders in the field
Courses align to industry certifications and accreditation