Health Care Management Training Curriculum

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In this course, your learners will develop the necessary skills to ensure their success in the program. They'll learn how they can improve their study skills, so they're able to use a number of tools that will help them to be successful. This course will also introduce them to healthcare, the healthcare industry in the United States, and the roles that healthcare workers play in that industry.

 

By the end of this course, your learners will be able to do the following:

 

• Identify skills needed to be a confident and independent online learner
• Describe the United States health care industry and the professional roles within it

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Information literacy is a fundamental skill of writing and recording research. In this course, your learners will learn what it means to formulate correct and effective research questions. They'll also learn how to go about conducting and refining that research for any given project. 

 

By the end of this course, your learners will be able to do the following:

 

• Identify how to formulate focused and specific research questions and the need for information
• Explain the different types of research tools, how they’re used to conduct different searches, and how to evaluate the quality and usefulness of the information found
• Explain how to cite sources properly using various citation styles in consideration of academic integrity,

(3 CREDITS)

 

Microsoft Office 2016 allows people to create documents, spreadsheets, presentations, and databases. This course will teach your learners how to use three popular tools from the MS Office Suite— MS Word, MS Excel, and MS PowerPoint. In this course, they'll learn how to use MS Word 2016 to create and edit text documents, insert figures and tables, and format pages for a variety of uses. They'll then learn how to use MS Excel to organize and format data, including charts, formulas, and more complex tables. Next, they'll learn how to use MS PowerPoint to create and deliver slide shows. Finally, they'll complete a computer applications graded project, which will test the skills acquired in Word, Excel, and PowerPoint. 

 

By the end of this course, your learners will be able to do the following:

 

• Identify how to create various Microsoft Word documents
• Write a sound Microsoft Word 2016 letter
• Identify how to create various Microsoft Excel documents
• Produce a thorough Microsoft Excel 2016 spreadsheet
• Identify the basic skills needed to use Microsoft PowerPoint
• Create a well-constructed memo, spreadsheet, and presentation

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This course teaches the skills and techniques of effectively developing, drafting, and revising college-level essays toward a specific purpose and audience: active reading, prewriting strategies, sentence and paragraph structure, thesis statements, varied patterns of development (such as illustration, comparison and contrast, and classification), critical reading toward revision of structure and organization, editing for standard written conventions, and use and documentation of outside sources. Your learners submit two prewriting assignments and three essays (process analysis, comparison and contrast, and argumentation).

By the end of this course, your learners will be able to do the following:

 

• Use writing skills to construct well-written sentences and active reading skills to understand and analyze text
• Develop paragraphs using topic sentences, adequate detail, supporting evidence, and transitions
• Contrast the revising and editing steps of the writing process
• Distinguish between different patterns of development
• Write a process analysis essay using prewriting, drafting, revising, and editing skills
• Recognize how to determine the reliability of secondary sources and to give proper credit to sources referenced in an essay
• Write a comparison and contrast essay by using persuasive writing techniques to defend a claim
• Create a sound written argument using techniques of drafting and evaluating source

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In this course, your learners will learn how law affects healthcare practitioners, the origin of law that affects medical professionals, the basics of the process of litigation and its alternatives, the common-law basis for the confidentiality of healthcare information, and the laws regulating healthcare information collected and maintained by government agencies.

 

By the end of this course, your learners will be able to do the following:

 

• Interpret civil and criminal laws related to healthcare
• Assess ethical issues healthcare professionals face today
• Assess an ethical dilemma in the medical field
• Apply confidentiality laws and regulations
• Evaluate HIPAA laws in regards to patients’ rights

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Your learners are taking this course because they're most likely interested in pursuing a health and science career, which entails proficiency in communicating with healthcare professionals such as physicians, nurses, or dentists.

 

As aspiring members of a healthcare team, accurate understanding, pronunciation, and spelling of frequently used medical terms are imperative. The textbook titled Quick and Easy Medical Terminology, 8th Edition, by Peggy C. Leonard will provide basic knowledge and understanding of medical terminologies. Competence in using medical language doesn’t happen instantaneously. A strong medical vocabulary is a product of excellent time management skills and fervent commitment to learning the terminology.

 

By the end of this course, your learners will be able to do the following:

 

• Analyze the fundamentals and building methods of medical terminologies
• Categorize the medical terms and meanings related to diagnoses, interventions, and body structures
• Distinguish between the medical terms related to the musculoskeletal, circulatory, and respiratory systems
• Differentiate between the medical terms associated with the digestive, urinary, and reproductive systems
• Point out the medical terms related to the integumentary, nervous, and endocrine systems
• Choose the correct medical pronunciation based on various medical scenarios

(3 CREDITS)

 

This course will provide your learners with a foundation in basic mathematical operations. Topics covered include percentages; discounts; interest; present worth; sinking funds; installment buying; pricing; depreciation; investments; insurance; use of symbols and their applications, equations and formulas; and the importance of statistics.

 

By the end of this course, your learners will be able to do the following:

 

•  Analyze functions of whole numbers, fractions, decimals, and percents
•  Show calculations involved in simple interest, compound interest, and time value of money
•  Prepare various business math applications involving financial reports, installment buying, and depreciation
• Analyze various financial concepts related to taxes, insurance, financial investments, and basic business statistics

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In this course, your learners will develop more effective personal communication skills to increase their chances for professional success. They'll identify the basic tenets of interpersonal communication, including diction, gesture, tone and facial expression, and practice methods for improving your skills in each area. They'll also improve their listening skills. The course also reviews the standards for professional communication, including making introductions, interviewing, and dressing professionally.

 

By the end of this course, your learners will be able to do the following:

 

• Analyze various factors that help develop interpersonal communication
• Apply interpersonal communication skills in real-world scenarios

(3 CREDITS)

 

In this course, you’ll learn the basics of being a good manager, what it takes to be an effective leader, and why the two aren’t the same. You’ll learn how to keep morale high as well as how to increase productivity. You’ll also learn how decisions made by managers impact the department and, quite possibly, the entire healthcare organization.

 

By the end of this course, your learners will be able to do the following:

 

• Identify the theories of management and the supervisor’s role in healthcare management
• Analyze the methods of planning and processing and the role of the manager in them
• Categorize the processes related to staffing and organizing in healthcare management
• Point out the role of a supervisor in imparting influence and control and conducting labor relation interactions
• Prepare a project based on your choice of hospital organization

(3 CREDITS)

 

The anatomy and physiology of the human body is presented as an integrated science. Each major body system is described and analyzed to illustrate normal function as well as pathology. Topics include basic biochemical elements, skin, bone, muscles, the nervous system, the senses, and the endocrine system.

 

By the end of this course, your learners will be able to do the following:

 

• Analyze the basics characteristics and functions of the human anatomy and physiology
• Categorize the characteristics and functions performed by the muscular, integumentary, and nervous system
• Prepare a report of a medical disorder using the mentioned software program
• Analyze the recorded screen captures and video to complete your lab assignment

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This course will build on the knowledge your learners gained in completing Anatomy and Physiology 1. After completing this course successfully, they'll have a solid foundation in anatomy and physiology. This course is intended to accompany the textbook, Anatomy & Physiology for Health Professions, An Interactive Journey, Third Edition. Don’t rely solely on this course. It’s important to read the textbook. The course emphasizes critical information and explains difficult concepts in the assigned material.

By the end of this course, your learners will be able to do the following:

 

• Identify the characteristics and functions of the organs in various body systems
• Prepare a report of a medical disorder using the mentioned software program
• Prepare a lab assignment using the recorded screen captures for this assignment

(3 CREDITS)

 

This course meets the needs of your learners who need to understand accounting language but aren’t planning on becoming accountants. Your learners will learn what accounting information is, what it means, and how it’s used. Topics covered include financial statements, return on investment, bookkeeping process, cost accounting, and report systems.

 

By the end of this course, your learners will be able to do the following:

 

•  Define accounting and identify and describe its different classifications
• Analyze transactions that affect current assets, including applications of valuation and matching
•  Interpret financial statements and describe how listed factors impact net income and cash flow
• Analyze cost-volume-profit relationships and apply cost accounting principles to financial decision-making

*Your learners will chose one out of the following Art & Humanities Elective options

 

(3 CREDITS)

 

Art Appreciation

 

In this course, your learners will gain an understanding of artistic media, historical periods and artistic movements, the roles of the artist and the viewer, and the principles of art criticism.

 

By the end of this course, your learners will be able to do the following:

 

• Define the language, visual elements, and principles of design of art
• Identify two-dimensional media
• Identify three-dimensional media
• Explain the evolution of art from ancient Mediterranean cultures through eighteenth century Europe
• Identify features and popular examples of art throughout the history of African, Asian, Pacific, and American cultures
• Compare the genres of the Modern and Postmodern eras of art from around the world

 

Music Appreciation

 

In this course, your learners will understand how to appreciate music and learn about the roles of the composer and the listener, the principles of music theory and instrumentation, musically significant historical periods, and varying styles of music.

 

By the end of this course, your learners will be able to do the following:

 

• Identify the building blocks of music a composer can use to create a piece, such as rhythm, melody, harmony, texture, form, and timbre
• Differentiate between the music of the baroque era and the musical styles of previous time periods
• Recognize the major characteristics of classical music, including form, melody, and instrumentation
• Describe the musical trends and innovations that occurred during the romantic era
• Relate musical styles of the early twentieth century to comparable movements in art and literature
• Explain the evolution of American popular music in the twentieth century
• Recognize the influence of world music on modern western composition
• Write an essay researching composers’ influence in their respective genres

 

Introduction to Literature

 

This course will allow your learners to develop their critical thinking skills and broaden your knowledge of the main genres of literature—fiction, poetry, and drama.

 

By the end of this course, your learners will be able to do the following:

 

• Explain how to effectively read fiction for both knowledge and enjoyment
• Identify different styles and forms of poetry
• Use what you’ve learned in this course to discuss, write about, and understand literature
• Prepare a critical interpretation of fiction or poetry based on what you’ve learned in this course
• Discuss how literary dramas differ from fiction and poetry
• Identify different strategies of critical literary analysis

(3 CREDITS)

 

An overview of Human Resources Management (HRM), as it’s understood today. This course illustrates the dynamic interaction of the personnel functions with each other and with the objectives of an organization.

 

By the end of this course, your learners will be able to do the following:

 

• Describe the elements of human resource management, including labor considerations, regulation, and management of workflow
• Explain how companies should prepare for and implement HRM to hire new employees and create training programs
• Identify the aspects of employee, career, and turnover management
• Summarize how employees are paid, including legal requirements, performance-based pay, commissions, salaries, and benefits
• Describe other HRM functions including collective bargaining, labor relations, global HRM, and building a high-performance organization
• Explain key aspects of the field of human resource management

(2 CREDITS)

 

This course is designed to introduce the health information technology student to principals of clinical quality management and performance improvement in the healthcare industry. Focus is on standards and implementation of quality programs and principals and concepts of performance improvement. The course also covers additional areas such as utilization management, risk management, and tools and techniques used in performance improvement and quality management.

 

By the end of this course, your learners will be able to do the following:

 

• Show the principles required for quality management of systems
• Analyze the effect of policy, goals and customer requirement on establishing system direction
• Show the methods to improving system efficiency and performance
• Apply the concepts you’ve learned to real-life scenarios

(3 CREDITS)

 

This course is designed to help you understand the reimbursement process and the various methodologies involved. You’ll be introduced to billing cycles and how health information technology is used in medical offices, and learn about basic accounting transaction terminology and apply this information to enter patient charges and payments.

 

By the end of this course, you’ll be able to:

 

• Describe the contents of the Electronic Health Record and security, privacy, and confidentiality practices associated with medical records
• Explain the administrative and clinical roles in the medical office and functions within the EHR that are utilized routinely in these roles
• Describe the billing and reimbursement process
• Complete simulated health records in practice electronic health record software

(3 CREDITS)

 

This course begins with an overview of coding concepts, terms, and procedures. You’ll start by exploring the history of the ICD-10 coding system. You’ll code diagnoses in the ICD-10-CM and use the chapter specific coding guidelines to code diseases and conditions with specific and unique rules. You’ll then practice coding procedures in the ICD-10- PCS, and in the basics of coding with ICD-10.

 

You’ll also concentrate on procedures and their associated systems. You’ll learn about general coding guidelines for outpatient procedures and physician office coding using CPT, HCPCS Level I, and HCPCS Level II procedure coding.

 

• Explain how to use the ICD-10-CM to assign codes for medical diagnoses
• Identify the purpose of the ICD-10-PCS and how it's used
• Outline the procedure for assigning codes from the E/M and Anesthesia sections of CPT
• Outline the types of services and procedures described in the CPT
• Explain the types of procedures coded in the hemic, lymphatic, digestive, reproductive, and urogenital systems
• Describe the procedures coded in the endocrine, nervous, ocular, auditory, radiology, pathology, and medicine sections of the CPT
• Assign CPT and HCPCS codes for physician procedures and services

(3 CREDITS)

 

This course is designed to introduce your learners to major reimbursement systems in the United States. The focus is on prospective payment system, third-party payers, and billing and insurance procedures. The course also covers additional information including prepaid health plans, fee-for-service methodologies, chargemasters, fee schedules, and managed care.

 

By the end of this course, your learners will be able to do the following:

 

• Analyze the careers, insurances, contracts, ethics, and acts pertaining to the medical health insurance discipline
• Categorize the various types of medical coding used for managing data and auditing
• Distinguish between the various types of medical billing concepts and guidelines
• Point out the purpose of benefits and payment adjudication, refunds, follow-up, appeals, and compensations
• Prepare a training document for training new employees in the billing and coding department

(3 CREDITS)

 

In this course, your learners will learn supervisory leadership perspectives and practices as well as the knowledge and skills needed to apply them in contemporary organizations. The course provides perspective on the challenges of guiding and leading a workforce in today’s complex society.

 

By the end of this course, your learners will be able to do the following:

 

• Analyze the fundamentals of four major approaches to leadership
• Point out the intricacies of path-goal theory, leader-member theory, and transformational leadership theory
• Categorize various principles of advanced leadership as well as the importance of moral and ethics in leadership and followership
• Analyze the role of leadership involving with gender, culture, and globalization
• Prepare responses to the essay questions about your results from the Leadership Behavior Questionnaire

(2 CREDITS)

 

Presents the management and supervisory functions and skills of a health information management department. Focus is on fundamentals of management, basic management functions, principals of supervision, and supervision of specific health information management functions. The course also covers organizational structure, human resources management, staff development, and management budgeting and finance functions.

 

By the end of this course, your learners will be able to do the following:

 

• Explain the various roles in the healthcare profession and the legal structure for healthcare delivery
• Describe the purpose, various functions, and various processes for administrative management
• Analyze the legal issues and fraud in healthcare, HIPAA, and compliance programs
• Discuss the importance of professional communication, professional behavior, and project management skills
• Analyze performance-improvement methods in health services administration
• Analyze leadership styles in health services administration

(3 CREDITS)

 

This course is designed to introduce the health information technology student to the calculation, compilation, analysis, and presentation of healthcare statistics. Focus is on basic descriptive and inferential statistics and the concepts of data validity and reliability. The course also covers data collection methods, interpretation of data, calculation of statistical formulas, and uniform reporting requirements.

 

By the end of this course, your learners will be able to do the following:

 

• Distinguish between descriptive statistics and inferential statistics.
• Apply basic statistical principles.
• Identify valid and reliable data.
• Calculate, analyze, and report routine institutional statistics and institutional health-care quality indicators.
• Collect, interpret, prepare, and present research data.
• Design reports using database information.
• Perform statistical analysis of patient information.
• Participate in committees utilizing health record information.

(3 CREDITS)

 

This course covers biology and behavior, consciousness, memory, thought and language, intelligence, personality and gender, stress, and community influences.

 

By the end of this course, your learners will be able to do the following:

 

• Describe the science of psychology, basic structure and function of the human nervous system, and basic structure and function of the sensory system
• Explain various states of consciousness, learning theories, and thought processes and development
• Summarize the nature of human motivation and development, the human development cycle, and approaches to understanding and assessing personality
• Prepare an essay on the topic of conditioning, memory, or motivation and emotion
• Recognize psychological disorders and available treatments
• Explain social psychology as it relates to attitudes, influences, behaviors, and stress
• Use critical thinking skills to determine the likely causes of behaviors of individuals and groups discussed in case studies

(4 CREDITS)

 

A comprehensive overview designed to prepare the Health Care Management student to perform functions and demonstrate competencies related to health care management services in a variety of settings. Your learners will be tested on health care management knowledge, perform project and research work, practice skills, and gain workplace experience in a variety of settings under the supervision of an externship site supervisor.

By the end of this course, your learners will be able to do the following:

 

•  Demonstrate proficiency in skills related to professional development, human resource management, policies and procedures, and acute care correspondence management