Curriculum

Administrative Assistant Training Curriculum

Through courses covering the fundamental skills needed to be successful on the job, Penn Foster’s Administrative Assistant training curriculum prepares your workers to be effective assistants. Workers will learn office management and bookkeeping skills, computer skills, and more.

Administrative Assistant

Career Diploma

Accredited

Full Program Overview

9 courses
39.5 continuing education units (CEUs)
26 exams
17 submitted projects

Estimated completion time:

Fast track = 6 months
Average time = 9 months

The estimated completion times are based on completion times for consumer learners enrolled in this program from May 2021 - April 2022, excluding withdrawals. Enterprise Solution rates may be higher but are highly dependent upon implementation choices.

In this course, your learners will develop the necessary skills to ensure their success in the program. They'll learn how to improve their study skills so they're able to use a number of tools that will help them to be successful.

By the end of this course, your learners will be able to do the following:
- Identify skills needed to be a confident and independent online learner
In this course, your learners will learn about job opportunities for administrative professionals and the importance of lifelong learning to obtain and maintain employment in the field. They'll then explain the importance of consistently maintaining a positive and professional image in the workplace. They'll also review how to manage time effectively.

By the end of this course, your learners will be able to do the following:
- Describe job opportunities for administrative professionals and the importance of lifelong learning to obtain and maintain employment in the field
- Explain the importance of consistently maintaining a positive and professional image in the workplace
- Analyze how to manage time effectively
In this course, your learners will learn how working as an administrative assistant can mean working with people around the world. They'll also identify effective ways to communicate with other people.

By the end of this course, your learners will be able to do the following:
- Explain how to prepare for employment in the global workplace
- Identify effective ways to communicate with other people
In this course, your learners will learn about administrative office procedures. They'll also learn how to make travel arrangements and plan meetings.

By the end of this course, your learners will be able to do the following:
- Describe how to professionally administer and manage office communications and procedures
- Explain an administrative assistant’s role in making and booking travel arrangements, and planning meetings
In this course, your learners will discover how to set up, arrange, and maintain a filing system. They'll also learn about managing records in an office environment.

By the end of this course, your learners will be able to do the following:
- Describe how to set up, arrange, and maintain a paper-based or electronic filing system
- Explain how to manage records in an office setting
- Apply basic math skills to real-world business scenarios
In this course, your learners will learn about technology that’s available in the computerized workplace. Finally, they'll learn how to use resources and references to search for information efficiently and effectively.

By the end of this course, your learners will be able to do the following:
- Describe common electronic communication systems, phone and computer technologies, and multi-function and single function machines used in the workplace
- Identify resources and references available to search for information needed to help you succeed in the workplace
In this course your learners will learn the skills they need to become more confident in their writing.

By the end of this course, your learners will be able to do the following:
- Describe the process of writing, as well as the parts of speech and how to use them
- Explain various types of punctuation, rules for capitalization and spelling, and documenting sources for research
- Construct complete, correct sentences and well-organized, coherent paragraphs
- Recognize how to plan, develop, revise, and present your work
- Prepare for the various kinds of writing most likely needed for a job
Your learners will learn about PC applications in word processing, spreadsheets, and presentation software, as well as create documents, spreadsheets, and presentations. They'll also learn how to integrate the applications.

By the end of this course, your learners will be able to do the following:
- Demonstrate a high level of inquiry, analytical, and problem-solving skills
- Demonstrate effective quantitative skills
- Demonstrate computer and information literacy
- Demonstrate job-specific technical and professional skills
- Demonstrate effective written and interpersonal communication skills
- Identify how to create various Microsoft Word documents
- Write a sound Microsoft Word 2016 letter
- Identify how to create various Microsoft Excel documents
- Produce a thorough Microsoft Excel 2016 spreadsheet
- Identify the basic skills needed to use Microsoft PowerPoint
- Create a well-constructed memo, spreadsheet, and presentation
In this course, your learners will learn how to handle a variety of bookkeeping tasks, such as keeping a record of payments as they arrive, sending out bills to those who owe money, and making bank deposits. They'll learn key managerial concepts that will help them keep things running smoothly and efficiently in an office.

By the end of this course, your learners will be able to do the following:
- Define varying financial concepts in a business setting
- Describe office management skills used by an administrative assistant