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Patient Access Representative Career Diploma

Train outplaced and incumbent employees to become skilled patient access representatives.

Patient Access Representative Program Overview

The Patient Access Representative Career Diploma program effectively prepares learners to perform administrative duties and skills relevant for working in a healthcare setting - including hospitals, healthcare facilities, doctors' offices, insurance companies, and public health clinics.

Courses are sequenced for learner success to help them prepare for the CMAA and CEHRS certification exams. As a growing, in-demand role, the Patient Access Representative program can effectively train your outplaced workers or upskill your existing employees into this high need field.

Certification Exam Preparation

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The Certified Medical Administrative Assistant (CMAA) offered by the National Healthcareer Association (NHA)
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The Certified Electronic Health Records Specialists (CEHRS) exams
Average Completion Time

6-9 Months

Time to complete is based on individual learner progression.


  • Confidentiality Laws & Regulations
  • Medical Coding
  • Reimbursement Methodology
  • Medical Terminology & Body Systems
  • Electronic Medical Records

Features and Benefits

  • Delivered on the PFx learning platform which provides engaging and interactive learning materials, including cutting-edge simulations, recorded demonstrations, live sessions, and more
  • Career diploma programs include wraparound learner support, access to instructors and coaches, ensuring your students successfully progress through training
  • Engaging digital textbooks and study materials
Distance Education Accrediting Commission (DEAC)
Penn Foster is nationally accredited by the Distance Education Accrediting Commission (DEAC). The DEAC is listed by the U.S. Department of Education as a recognized accrediting agency and is recognized by the Council for Higher Education Accrediting (CHEA).