Health Information Clerk

Certificate Accelerated

Health Information Clerk Training for Your Employees

Penn Foster’s online Health Information Clerk Training Program prepares learners to maintain medical records, from understanding the laws and policies that regulate medical information to processing and releasing records. Upon completion of the program, workers will be able to manage requests for patient health information, process requests with accuracy and attention to patient confidentiality, and ensure proper invoicing for records requests.

  • Prepares workers for roles such as health information clerk, medical records clerk, and medical records assistant.
  • Includes wraparound learner support and access to instructors and coaches, ensuring your workers successfully progress through the training and excel on-the-job.
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What Your Learners Will Study

  1. How to provide excellent customer service to patients, keeping in mind patient confidentiality and HIPAA regulations.
  2. Computer applications and administrative skills required to record patient data, processing records, and releasing records.
  3. How to properly use and maintain electronic medical records systems.

Health Information Clerk Training Curriculum


Average completion time: 1-3 mo

Designed with job readiness in mind, the Health Information Clerk Training Program covers topics such as:

  • Patient communication and customer service skills
  • Patient confidentiality and HIPAA
  • Computer and administrative skills
  • Use of electronic medical records systems

Show Full Curriculum

Our Partners

As the trusted training provider for leading employers, education providers, and job training organizations, Penn Foster designs and delivers digital and blended learning programs that attract, upskill, and retain workers in America's fastest-growing fields and professions. 
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Our Proven Training Model

High-quality, online skills training for your employees

Online Delivery

  • Digital platform allows for studying any time, any where  
  • Content is available via computer, mobile device, or tablet  
  • 24/7 access to online resource library and knowledge base   

Engaging Content

  • Programs include simulations, videos, and virtual demos   
  • Varied learning methods help cement application of concepts 
  • Real-time feedback enables efficient mastery of material 

Robust Support

  • Self-service tools and unlimited multi-channel support 
  • Live and recorded webinars hosted by our faculty 
  • Access to peer-to-peer community of learners  

Real World Credentials

  • Training programs focus on today’s in-demand job skills  
  • Content developed by professional leaders in the field  
  • Courses align to industry certifications and accreditation 

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