In this course, your learners will learn the importance of human interaction, including verbal and nonverbal communication, the communication feedback loop, barriers, cultural competence, and effective communication techniques. They’ll learn how applying communication skills can assist in caring for patients and families to meet their health care needs. Effective communication skills will be covered, along with practices involved with caring for special populations. This course also introduces the Home Health Aide to basic medical definitions and abbreviations. It covers word analysis, word usage, roots, prefixes, and suffixes. Emphasis is placed on spelling and constructing medical terms. Development of oral and written skills to understand, spell, and build medical words, as well as developing the ability to speak with patients, families, medical personnel, and caregivers, is discussed.
By the end of this course, your learners will be able to do the following:
- Summarize the elements of interpersonal communication
- Identify the best practices for communicating with patients
- Define medical terms and regions and structures of the body by analyzing medical terms