In business, for a program or plan to be considered a success, it needs to show positive return on investment (ROI). With sales metrics and revenue benchmarks, it’s fairly easy to measure the return and impact of your strategy. However, for strategies and plans involving human capital, getting a clear picture of how your investment in workforce training effects the business isn’t quite as straightforward. People are variable. But it’s also true that people – human capital – are essential to growing your business, revenue, and improving retention rates. As a necessary investment for employers, understanding the impact of effective workforce training can help you build a strong program with positive results for your employees and business.